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Extension, the virtual VoIP PBX that evolves with your business.
Extension, the virtual VOIP switchboard that evolves with your business.
Forget the limitations of physical PBXs and manage your communications with complete freedom from anywhere. With a robust, scalable, and easy-to-use VoIP telephony platform, you'll have all the advanced features your business needs: call recording, smart queues, unlimited extensions, and flexible call forwarding. All this with API integration, without maintenance costs or hardware issues.
Product Details
Main features of the Extension software
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Recording of incoming and outgoing calls.
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Customizable call queue and group management.
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Advanced configuration of incoming calls (extensions, jumps, groups).
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Association of national and international landline numbers.
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Unlimited extensions in any location.
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Flexible call forwarding.
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Call queue with recordings and voiceovers.
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Cloud installation or installation on the client's server.
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Read and write API for integration with other systems.
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Call capture functions (pickup and directed).
FEATURES
IP Telephony Solution
Extension is a robust, scalable, and highly available virtual PBX that eliminates the hardware and maintenance costs of traditional PBXs. It is easily managed from an intuitive web interface adapted to different user profiles (administrator, operator, company, user). It allows for unlimited extensions from anywhere with an internet connection, offering your company flexible, modern, and always-available communication.
Unlimited extensions
Take your switchboard anywhere with internet access.
Advanced call management
Configure queues, groups, and routing according to your needs.
Recording and total control
All incoming and outgoing calls are recorded.
Installation flexibility
Available in the cloud or hosted on your own server.
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Questions and answers
Extension
At Alea Soluciones, we understand that migrating to a virtual PBX can raise questions. That's why we've compiled the most frequently asked questions to help you better understand how our platform works and everything it can offer your business.
What advantages does a virtual switchboard have over a physical one?
With Extension, you eliminate hardware investment and maintenance costs. Plus, you can manage your communications from anywhere with an internet connection and add unlimited extensions.
Is the platform complicated to manage?
No. Extension has an intuitive web interface, adapted to different user profiles (administrator, operator, company and user), which facilitates simple and flexible management.
Can I record and monitor all calls?
Yes. All incoming and outgoing calls can be recorded, allowing for improved customer service and a complete call history.
Where is Extension installed?
You can choose between installing the switchboard in the cloud, for greater convenience and availability, or hosting it on your own server if you prefer to maintain full control.
Más información sobre Extension
Descarga el brochure para conocer en detalle todas las especificaciones, características y beneficios de Extension
* Disponible para todos los dispositivos
ALEA
Extension
The virtual switchboard that evolves with your business.